Contact Us

Contact Us

We are committed to provide free tracked worldwide shipping.

It depends on where you live, but usually the shipping takes about 3 - 10 business days. You will receive a tracking number from us once your product is shipped out after a short period of processing time.

In order to ensure the item goes to you at the earliest time, we might ship the products at different times. If you receive a part of your order first, do not worry - the rest is on the way!

Please email us at: info@elegantconceptcouture.com with any questions you might have and we will be more than happy to get back to you with an answer as soon as we can.

Normal response time is 1-2 days. We do our best to answer all questions as quickly as possible.

You can also contact us via WeChat.